The EHR built for inpatient and residential behavioral health.
Facilities like yours are cutting claim denials by 50 to 73% and saving 15+ hours a week across billing, posting, and shift documentation. Spend 30 minutes with Lance to see if the same is possible for your facility.
- 50 to 73% fewer claim denials on per diem and level-of-care claims
- 15+ hours a week saved across billing, posting, and shift documentation
- 30-minute call with our team
What the call looks like
- 1We listen.Tell us about your levels of care, your shift workflows, and what's not working.
- 2We explore.We'll show you how PIMSY handles census, MAR, daily notes, and per diem billing for facilities like yours.
- 3We're honest.If PIMSY isn't the right fit for your facility, we'll tell you. No pressure. No gotchas.
Behavioral health practices that switched to PIMSY
- Alcohol and Drug Services
- Blue Moon Senior Counseling
- Cornerstone Behavioral Health
- Mind to Mindful
- Refresh Mental Health
- The Northern Lighthouse
The numbers don't lie
Reduction in claim denials (Mind to Mindful, multi-therapist outpatient group)
Decrease in notes needing corrections (Mind to Mindful, multi-therapist outpatient group)
Saved weekly on payment posting (Cornerstone Behavioral Health, down from 20 hours to about one hour)
“Our weekly Medicaid check typically has 400 to 500 line-item payments. It used to take us 20 hours per week to post and reconcile. PIMSY has taken that down to about one hour.”
Phoenicia K., Senior Medical Billing Team Lead, Cornerstone Behavioral Health20 hrs1 hrper week posting Medicaid
Tired of fighting an EHR built for outpatient?
If you're running an inpatient, residential, PHP, or crisis program on an EHR that was "adapted" from outpatient or general healthcare, you already know the pain:
- Notes built for outpatient, not 24/7 shiftsGeneric SOAP templates don't capture shift handoffs, daily progress notes, MD orders, or multi-disciplinary signatures across a treatment team.
- A clunky e-MAR your nursing staff fights every shiftMedication administration becomes a workaround instead of a clean, auditable record tied to the chart.
- Billing that wasn't built for per diem or level-of-carePer diem rates, level-of-care assignments, and multi-payer authorizations break workflows designed around 90-minute outpatient sessions.
- Support teams that don't understand facility operationsYou spend more time explaining what census and length-of-stay mean than getting actual help.
- Workarounds sprawled across every shiftSpreadsheets for census, sticky notes for medication times, a separate system for treatment plans. Nothing talks to anything else.
Facilities that switched report 50 to 73% fewer claim denials within the first two years.
You shouldn't have to force a 24/7 facility into software that was never designed for one.
What "built for inpatient and residential" actually means
PIMSY isn't a primary care EHR with a mental health module bolted on, and it isn't an outpatient platform stretched to cover facilities. We've been focused on behavioral health from day one, and we've built the workflows facility teams actually need.
Documentation Built for 24/7 Care
Daily progress notes. Shift notes. Treatment plans. Group and individual therapy. Multi-disciplinary signatures from MDs, psychiatrists, therapists, nurses, and case managers. Built for the way inpatient and residential teams actually work, not adapted from outpatient.
e-MAR, Census, and Per Diem Billing in One System
Medication administration records, bed and census management, level-of-care tracking, and length-of-stay reporting all live in PIMSY. Billing is built around per diem rates, multi-payer authorizations, and the complexity facilities face every day.
Support That Understands Facility Operations
US-based. Real humans. Phone and email. Our team has 100+ years of cumulative experience in behavioral health, and many have supported inpatient and residential programs for over a decade. When your overnight charge nurse calls, they get someone who already understands shift handoffs and MAR workflows.
Is PIMSY built for your facility?
Three questions tell you whether PIMSY is built for your facility.
What facility administrators ask before switching
Yes. PIMSY includes an electronic MAR built for 24/7 facilities, with scheduled and PRN administration, missed-dose tracking, nurse signatures, and a full audit trail tied directly to the chart. E-prescribing (including EPCS for controlled substances) is built in for MDs and psychiatric providers.
Census, bed assignment, and level-of-care are managed in PIMSY alongside the clinical chart. You can see who is admitted, what level of care they are on, their length of stay, and what beds are open. Admissions, transfers between levels of care, and discharges all update the chart, billing, and reporting in one place.
Yes. PIMSY is built for multi-disciplinary teams. Treatment plans, daily progress notes, group notes, MD and psychiatry notes, nursing notes, and case management notes all live in the same chart with appropriate signatures, co-signatures, and role-based permissions.
Most facilities complete onboarding in 60 to 90 days. We migrate demographics, active charts, treatment plans, scheduling, MAR history where possible, and billing history (claims, payments, balances). We map your data to PIMSY before go-live so nothing gets dropped, and you only go live once everything reconciles.
No long-term lock-in. PIMSY is month-to-month after the initial term, and you can cancel with 30 days notice. If you ever leave, your data is yours and we will help you export it.
Phone and email support, US-based, with no offshore tiers. Most requests get a same-day response, and urgent issues affecting patient care or medication administration are triaged immediately. You talk to people who have supported inpatient and residential programs for years, not a script.
Built-in HIPAA-compliant telehealth, clearinghouse integration for claims submission and ERA posting, e-prescribing with EPCS, lab integrations, and patient engagement (text and email reminders, patient portal). For pharmacy and lab partners specific to your facility, we will walk through the integrations that matter for your workflow on the call.